NationalField for Professional Services

Professional Services Problems

Professional Services organizations are struggling to overcome a daunting set of problems. Employees feel disconnected and disengaged. Internal communications are a nightmare. Managers struggle to evaluate the performance of employees. Employees have no channels to communicate their ideas, best practices, or questions with colleagues in other offices. When it’s time to find someone to fill that open position, professional services organizations waste time and money searching for people with the right expertise. Plus, with your employees working directly with your customers, they struggle to communicate customer needs with other employees throughout the organization which ultimately leads to lower customer satisfaction.

NationalField Solutions

With NationalField, professional services organizations can:

• Connect the workforce with social technology that is already familiar to employees
• Streamline internal communications and make knowledge sharing faster
• Give managers a powerful tool to share feedback with their teams
• Give employees a simple way to share ideas, best practices, or ask questions
• Find expertise inside the organization to fill positions, thereby saving thousands of dollars on recruiting and lost productivity
• Put an ear to the ground and start collecting customer feedback from employees who interact with customers every day